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Account Manager

  • Brand Management
  • Full-time
  • New York City, NY
  • Remote friendly

2021-11-15 14:31:43 UTC

An Account Manager works side-by-side with the whole CALA team to keep projects on track, and ensure customer success. The Account Manager plays a critical role in onboarding customers, helping them navigate the CALA ecosystem, and ensuring that communication between the customer and the CALA team is flawless.

Some key responsibilities of an Account Manager:

  • Maintains project management software for their assigned projects

  • Helps CALA customers to manage and forecast their financials as it relates to production or projects with CALA.

  • Compiles and communicates meeting notes and weekly action items

  • Schedules and attends key milestone meetings with CALA customers

  • Ensures that all customer materials are stored in the proper places and updated

  • Ensures that the entire CALA team has access to materials and resources for each assigned customer

  • Facilitates overall internal communication through the CALA team related to their projects

  • Communicate with web developers, graphic designers and ghost designers to ensure projects are on track and completed

To be successful, an Account Manager will:

  • Be extremely organized

  • Have excellent communication skills

  • Be proficient in project management

  • Have experience with and an understanding of E-Commerce

  • Be comfortable working with and directing team members

  • Have a curiosity to learn about the apparel industry

Additional Bonus Experience:

  • Slack

  • Notion

  • Asana

  • Google Suite

  • Shopify

  • Development of Financial Models

  • Experience in the Fashion Industry

  • Experience in a Management Position

  • Experience in apparel wholesale or merchandising

Remote restrictions

  • Workday must overlap by at least 5 hours with New York, NY, USA
  • Must be a resident of United States